Terms & Conditions

Terms & Conditions of Sale

These terms and conditions govern all online wholesale sales and supply of goods by Euro Art UK. Please read them carefully as they outline our ordering process, payment terms, delivery, returns, and liabilities.

Definitions

In these Conditions:

  • 'Seller' means Euro Art UK, Unit K1, Glenfield Business Park One, Philips Rd, Blackburn, BB1 5RZ.
  • 'Buyer' means any trade or business customer (including any agent or authorised representative) purchasing goods from the Seller via this website.
  • 'Goods' means all goods, materials, or products supplied, sold, or distributed by the Seller.
  • 'Conditions' means these terms and conditions of sale and any updates issued by the Seller.
  • 'Contract' means a binding agreement between the Seller and the Buyer for the sale of Goods.

Account & Verification

  • Buyers must create an online account or trade account and provide accurate business details.
  • The Seller reserves the right to verify business credentials and may refuse or cancel accounts or orders if adequate evidence of trading is not provided.
  • The Buyer is responsible for maintaining the confidentiality of login details and all activity under their account.

Online Ordering & Acceptance

  • All prices, descriptions, and listings on the website are invitations to treat and do not constitute an offer.
  • The Buyer’s order represents an offer to purchase. The Seller’s acceptance occurs only when an order confirmation email is sent.
  • The Seller reserves the right to reject or cancel any order prior to dispatch for reasons including pricing errors, stock availability, or failed verification checks.
  • Minimum order quantities or case sizes may apply and will be displayed or advised during checkout.

Pricing, VAT & Invoices

  • All prices are shown exclusive of VAT unless stated otherwise. VAT and delivery charges (where applicable) are added at checkout.
  • Prices may change without notice. If a pricing error affects an order, the Buyer will be informed and given the option to reconfirm or cancel.
  • Invoices and communications are issued electronically to the Buyer’s registered email address.

Payment Terms

  • Payment is due in full at checkout by debit card, credit card, or other approved method unless otherwise agreed in writing.
  • If the Buyer holds a credit account, invoices are due within the agreed terms. Otherwise a penalty of 5% of the order value per day will be applied until the invoices are not paid which may go past beyond the orignal order amount and penalties combined.
  • Unfounded chargebacks or payment reversals remain payable. The Seller may recover reasonable administrative or legal costs incurred in investigating such cases.

Delivery

  • Delivery dates are estimates only. Time for delivery shall not be of the essence.
  • The Seller shall not be liable for any loss, direct or consequential, arising from delay in delivery.
  • The Buyer must provide accurate delivery details and ensure a responsible person is available to receive the Goods. Additional delivery charges may apply for redelivery attempts.

Notification of Defects & Returns

The Buyer must notify Euro Art UK of any alleged defect or damage within 2 days of (a) collection, or (b) delivery to the Buyer or its agent. Where a defect could not reasonably be discovered upon delivery, the Buyer has 3 days to notify the Seller.

How to Notify Us

  1. Email info@euroartuk.com with your order number, a description of the issue, and clear photos or videos of the defect.
  2. We will issue a Return Merchandise Authorisation (RMA) number and provide return instructions. Goods returned without an RMA will not be accepted.

Inspection Requirement

The Buyer must return the Goods for inspection before any repair, replacement, or credit can be issued. No replacements will be dispatched prior to inspection whats so ever the reason is.

Even If a chargeback is issued for such cases, we will present our policy to your bank, highlighting that you were informed of this policy very clearly and agreed to our policies after wihch you made the purchase in the first place.

Our Remedies

If, after inspection, Euro Art UK agrees the Goods are defective, the Seller will, at its sole discretion:

  • Repair or rectify the defect; or
  • Replace the Goods; or
  • Credit the invoice value of the Goods.

Any such repair, replacement, or credit shall be in full and final settlement of the claim. The Seller shall have no further liability for any loss or damage arising from or relating to the defect.

Return of Non-Defective Goods

The Seller may, at its sole discretion, allow the return of non-defective Goods within 14 days of purchase. A handling fee of 20% of the sale price will apply for all returns until and unless the seller exempts this to the buyer. Seller has the sole discretion in this and the will be considered as the final sttlement. Returned Goods must be unused, in their original packaging, and in resaleable condition.

Website Use

  • All content, images, and data on this website are for business use only. Product specifications and availability are subject to change without notice.
  • The Buyer must not misuse this website, attempt unauthorised access, or use automated scraping or data-mining tools.
  • All trademarks and intellectual property remain the exclusive property of Euro Art UK or its licensors.

Liability

  • To the fullest extent permitted by law, the Seller excludes liability for any indirect, special, or consequential losses, including loss of profit, revenue, or goodwill.
  • The Seller’s total aggregate liability for any claim shall not exceed the price paid for the Goods giving rise to the claim.

Force Majeure

The Seller shall not be liable for delay or failure to perform due to events beyond its reasonable control, including but not limited to natural disasters, industrial disputes, transport disruption, or supplier failure.

Third-Party Claims

Where Goods supplied by the Seller are resold, distributed or used by the Buyer, the Seller shall have no liability for any claims, losses, or damages arising from such third-party transactions.

Governing Law

These Conditions and any dispute arising from them shall be governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

Legal Scope

Euro Art UK supplies goods on a wholesale trade basis. Our products and pricing are intended for business and professional buyers who purchase for resale or commercial use.

By placing an order through this website, the Buyer confirms that they are purchasing in a business capacity. Euro Art UK may request reasonable information to verify trade status before processing or dispatching orders.

All transactions are conducted in accordance with Euro Art UK’s wholesale terms of sale. Consumer-related legislation does not apply to business transactions of this nature.

Registered Office: Unit K1, Glenfield Business Park One, Philips Rd, Blackburn, BB1 5RZ.

The Buyer’s rights are limited to those expressly set out in these Conditions and any rights that cannot legally be excluded under applicable law.